Thank you for shopping at www.mriganka.in. We appreciate the trust you have placed in us and want to ensure you have a satisfying experience with our products. Please review our return policy below.
1. Returns
We accept returns within 10 days of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also include any accessories, tags, and documentation that were part of the original shipment.
2. Initiate a Return
To initiate a return, please follow these steps:
- You can initiate refund from your Mriganka account, login to account then gor to my orders then initiate return.
- Contact our customer support team at [support@mriganka.in] within 10 days of your purchase.
- Provide your order number, the name of the item you wish to return, and the reason for the return.
- Our customer support team will guide you through the return process and provide you with a return authorization (RA) number.
3. Return Shipping
Customers are responsible for the cost of return shipping. Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service and purchasing shipping insurance.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within [number] business days.
5. Exchanges
If you wish to exchange an item for a different size, color, or a completely different product, please contact our customer support team. Exchanges are subject to product availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [support@mriganka.in]. We will work with you to arrange for a replacement or a refund.
8. Cancellation Policy
Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request.
Contact Information:
If you have any questions about our return policy, please contact us at [support@mriganka.in].
*Note: This return policy is subject to change without notice. Please check our website for the most up-to-date information.*